Renter (requirements below)
- A contract for service. New Residential Account
- Signed lease agreement. If one is not available, a written agreement between the legal owner and renter(s) indicating:
- Name of renter.
- Physical Address.
- Dates of move in and move out.
- Name and phone number of owner.
- Photo ID of owner.
- Copy of the current driver's license. Expired licenses will NOT be accepted.
- Deposit is $150. Payable upon opening account.
- If the applicant has any outstanding water account balances, these amounts must be paid in full prior to any water service to begin.
Owner (requirements below)
- A contract for service. New Residential Account
- Proof of ownership: Hud 1 Statement, Closing Disclosure, print out from Galveston CAD showing ownership.
- Copy of the current driver's license. Expired licenses will NOT be accepted.
- Deposit is $150. Payable upon opening account.
- If the applicant has any outstanding water account balances, these amounts must be paid in full prior to any water service to begin.
Transfers (requirements below)
- Completed Transfer From. Transfer Form
- Signed lease agreement or proof of ownership for new property.
- Any balance on the current account must be paid in full prior to transfer to new location.
- Transfer fee of $25 shall be paid at time of transfer.
Unable to Come to Office
If you are unable to come to the office in person, please email the required documentation to waterbilling@texascitytx.gov. Once all documentation is received, a Customer Service Rep will call to collect the deposit/fees over the phone.