Utility Billing

Scam Alert: Numerous residents have reported receiving a call from someone claiming to be with our Utility Department, asking for payment on an overdue account. Please do NOT share any personal or financial information if you receive a call like this. The City of Texas City does NOT call about overdue accounts, and payments are NOT accepted over the phone. Texas City Police Department is actively investigating these scam calls.


Pay Bill Online

Leak Adjustment Qualifications

  • Water bill depicting high usage
  • Leak Adjustment Application (PDF)
  • Receipts from either a plumber or proof of repairs such as receipts from Lowe's, Home Depot, etc.
  • Email Irene, Customer Service Supervisor