That’s correct. However, if the owner does not voluntary comply, an Abatement Order is required to force compliance on private property with all complaints except high grass. This extends the ten (10) days significantly.
For example: In the event of a high grass complaint that does not require an Abatement Order, after the ten (10) days, the property is placed on the abatement list for notification to the contractor, the contractor is notified [weekly or bi-weekly], and then, weather permitting, mows the property.
If the complaint involves a substandard structure and is contested by the owner, the court proceedings alone may take from two (2) to three (3) years to obtain a resolution before demolition may begin.