What’s the easiest way to contact Neighborhood Improvement Services?

The easiest way is to email codeenforcement@texascitytx.gov. We have established an email group and by emailing to this address group someone will be able to answer your question or get you the information you are requesting.

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1. How do I file a Complaint?
2. What happens when I report a code violation?
3. How long may it take to resolve my complaint?
4. I thought the owner only has ten (10) days to comply?
5. What is a junk vehicle?
6. What is considered a high grass violation?
7. What happens if I don’t enter the correct address?
8. What’s the easiest way to contact Neighborhood Improvement Services?
9. I want to file a complaint, but I don’t want to identify myself. Is that permissible?
10. I want to file a complaint but am not very good with computers, How can I file a complaint?
11. Does if help to submit photos with my complaint?
12. What are the pool regulations in Texas City?
13. Every time the complaint gets corrected the occupant does the same thing all over again. What do I do now?