If my water is shut off, and I know I paid my bill, what can I do?

Please contact the Utility Billing Department at 409-643-5923 to check on your account. If the disconnect was not generated from this office, it is possible there is a water leak in your area. Please contact the Texas City Utilities Office at 409-359-5505 or after hours, or on weekends and holidays call 409-682-6846 to verify a possible leak.

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1. How can we use that much water?
2. How can they read the meter when it's so dirty?
3. Upon a divorce, can I transfer the water bill into my name?
4. Upon death of spouse, can I transfer the water bill into my name?
5. Can the water bill be transferred out of my parent's name into my name without a new deposit?
6. How can my water bill be the same amount each month?
7. If my water is shut off, and I know I paid my bill, what can I do?
8. What do I do when I'm experiencing a slow sewer drain, sewer back-up or see a water main break or leak?